Last revised: November 2013
For advice about your test results or your medical condition, please contact your physician
If you have an emergency, or need to speak to someone urgently, please contact your physician or go to the nearest hospital.
My ehealth is intended to provide you with access to laboratory results, reported by a laboratory at the request of your physician or other health care provider(s). My ehealth is not intended to provide you with any medical advice or any other advice.
For advice about your test results or your medical condition, ask your physician.
Laboratory results will be presented to you in substantially the same format in which they are presented to your physician or other health care provider(s). Your physician or other health care provider has specialized medical training that allows him or her to understand the implications of the test results. Excelleris has not taken any steps to adapt the presentation of the test results to make them more understandable to viewers who do not have medical training. If you do not discuss your test results with your physician, it is possible that you might misunderstand the implications of the test results.
Any other health and health-related information contained within this web site is intended to be general in nature and should not be used as a substitute for a visit to your physician or other health care provider. Any such information that you obtain from this web site might be inappropriate for your own situation or might be misinterpreted. Excelleris assumes no responsibility for how you use the information you obtain from this site.
If you have an emergency, or need to speak to someone urgently, contact your physician or to the nearest hospital.
Neither myehealth.ca nor any other application available through this web site is a substitute for appropriate and timely contact with your physician.
Never change or stop any course of treatment without first consulting your physician.
Reliance on any information on my ehealth is solely at your own risk.
You may use my ehealth for your personal, non-commercial purposes. You may not use my ehealth for any other purpose. You are not permitted to make any resale, commercial or derivative use of my ehealth, or use any data mining, robots, or similar data gathering and extraction methods.
my ehealth is intended for use by individuals who are 16 years of age or older, and is not intended for use by individuals who are under 16 years of age.
Excelleris may alter, suspend, or discontinue any aspect of my ehealth at any time, including the availability of any my ehealth feature or content. Excelleris may also impose limits on certain features and aspects of my ehealth or restrict your access to parts of or all of my ehealth without notice or liability. Excelleris may discontinue or change my ehealth or its availability to you at any time without notice.
Excelleris does not create and has no responsibility for the laboratory test results and other content that may be available through your use of my ehealth. Excelleris is simply a tool by which third party laboratories and others provide you with access to the laboratory test results and other content.
You agree that Excelleris is not liable in any way for the validity, accuracy, completeness, integrity, quality and timeliness of any laboratory test results or other content available through my ehealth and your use or non-use of, and your reliance or non-reliance on, any such laboratory test results or other content is at your own risk.
My ehealth will prompt you for a series of mandatory questions that must be answered as part of the registration process in order for you to be granted access to my ehealth.
Your user ID and password used to access my ehealth are private, and should not be used by or shared with anyone else. You are entirely responsible for all usage or activity on my ehealth by users using your ID or password, including but not limited to use of your password by any third party. Excelleris will not be responsible for any unauthorized use of your user ID or password or any charges incurred through unauthorized use.
Termination of my ehealth includes deletion of your user ID, password and all related registration information and files associated with or inside your account or user profile.
If and to the extent that, for your access to or use of my ehealth, you have downloaded any software from Excelleris or have otherwise received any such software (such as, by way of example, from your physician or another caregiver), then Excelleris grants to you a personal, non-transferable and non-exclusive right and license to use the object code of such software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, or sell, assign, sublicense, grant a security interest in or otherwise transfer any rights in the software. You agree not to modify the software in any manner or form, or to use modified versions of the software, including (without limitation) for the purpose of obtaining unauthorized access to my ehealth. You agree not to access my ehealth by any means other than through the interface that is provided by Excelleris for use in accessing my ehealth.
my ehealth, my ehealth.ca, Excelleris and www.Excelleris.com are the trademarks and service marks of Excelleris. All other trademarks, service marks and logos used in this site are the trademarks, service marks, or logos of their respective owners. Nothing on this web site should be construed as granting any license or right to use any trademark, service mark, or logo displayed on this web site without the express written permission of Excelleris or the third party that may own the trademark, service mark, or logo.
my ehealth is provided on an 'as is' basis without representations, warranties or conditions of any kind, either express or implied or statutory. You expressly agree that all use of my eHealth is at your sole risk. You agree that Excelleris assumes no liability if my ehealth is unavailable at any time, or for the reliability, validity, accuracy, completeness, integrity, quality or timeliness of, or any failure to deliver or store, my ehealth or any laboratory test results or other content. Excelleris does not represent or warrant the reliability, validity, accuracy, completeness, integrity, quality or timeliness of any laboratory test results or other content. You acknowledge that any use, non-use or reliance upon any such laboratory test results or other content will be at your sole risk.
To the extent permitted by law, Excelleris disclaims all representations, warranties, or conditions regarding my ehealth, express of implied or statutory, including, but not limited to, implied warranties or conditions of merchantability, merchantable quality, durability, fitness for a particular purpose, title, and non infringement. Excelleris does not represent or warrant that my ehealth or any laboratory test results or other content is or will be accurate, complete, reliable or current, or that my ehealth will operate error free or uninterrupted or that my ehealth is free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
You acknowledge that Excelleris is not responsible for any interruption or suspension of my ehealth, regardless of the cause of the interruption or suspension.
To the extent permitted by law, in no event will Excelleris or its partners or the suppliers of laboratory test results or other content, or its or their affiliates, licenses, or suppliers, or the directors, officers, employees, agents or representatives of any of them, be liable for damages of any kind, including without limitation any direct, incidental, punitive, exemplary, aggravated, indirect, special or consequential damages, loss of profits, failure to realize expected savings or loss of data, for any cause of action whatsoever, and whether in contract, tort (including negligence) or any other legal or equitable theory arising out of or in any way connected with use of my ehealth. Some jurisdictions do not allow the limitations of liability specified above, so some or all of the above limitations or exclusions may not apply to you.
Your privacy is of the utmost importance to us. Please review the my ehealth Privacy and Security Policy for a full description of how we receive, transmit and protect your personal information.
Excelleris makes no representations whatsoever about any other web site that you may access through this site or any entity that may post its advertisements on this site. When you access a non-Excelleris site, please understand that it is independent from Excelleris and that Excelleris has no control over the content on that site. In addition, a hyperlink to a non-Excelleris site does not mean that Excelleris endorses or accepts any responsibility for the content or the use of the linked site. Excelleris does not represent or endorse the accuracy or reliability of any of the information, content, or advertisements contained on, distributed through, linked, downloaded, or accessed from any of the services contained on this site, nor the quality of any products, information, or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information in connection therewith. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
Persons constructing other web sites may link to the home page on this site, but may not link to any other page on this site. You may not copy any of the materials from this site onto your own web server for any reason. Also, you may not link to isolated elements on this site (including photographs, illustrations, diagrams, buttons, text, or any other elements whatsoever) for the purpose of "inlining" them into the context of other web pages, or for linking such isolated elements to other web pages. In other words, link to the entire home page on this site, or don't link at all. Any other use will be a violation of copyright and could subject you to legal action.
Some jurisdictions do not allow a consumer contract to provide for the selection of a governing law other than the law of the residence of the consumer, or to provide for the arbitration of disputes if the reference to arbitration would prevent the consumer from exercising rights provided under consumer legislation, so one or more of the above provisions may not apply to you.